Privacy Policy

Last Updated: October 24, 2023

At Gigro Marketplace, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect several types of information from and about users of our Marketplace, including:

• Personal Identity: Name, email address, postal address, and phone number.
• Financial Data: Payment details processed securely through our payment gateways.
• Profile Information: Bio, profile pictures, and service portfolios for sellers.
• Technical Data: IP address, browser type, and usage patterns.

2. How We Use Your Data

Your information helps us provide a better experience, specifically for:

• Facilitating transactions between buyers and sellers.
• Processing payments and preventing fraudulent activities.
• Providing customer support and resolving disputes.
• Sending important account updates and promotional offers (with your consent).

3. Data Sharing & Disclosure

We do not sell your personal data. We only share information with:

• Service Providers: Hosting partners, payment processors, and analytics tools.
• Legal Requirements: If required by law or to protect our users' safety.
• Transaction Partners: Buyers see seller profiles; sellers see buyer requirements for order fulfillment.

4. Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt-out of marketing communications by following the unsubscribe link in our emails or through your account settings.

5. Cookies

We use cookies to remember your preferences and improve platform performance. You can control cookie settings through your browser, though some features may not function correctly if cookies are disabled.

Contact Us

If you have questions about this Privacy Policy, please contact our privacy team at privacy@gigro.com.